Services
CSG combines a highly skilled technical staff with experienced program managers and design consultants to ensure our customers are making informed decisions on the best solutions. We are committed to providing a full-service resource from planning and design to installation, service, and maintenance.
Design
Planning a project can be overwhelming. Colorado Systems Group has extensive experience in the design, integration, and installation of security systems. We are able to assist with all aspects of security system integration. Whether you are planning a new facility, expanding an existing system, or upgrading an outdated system, Colorado Systems Group can help make your security system goals a reality.
Documentation Services
Colorado Systems Group offers full documentation services that provide system owners and managers with the tools to easily and accurately budget, maintain, and expand their security systems. It is our belief that documentation and system planning is an asset rather than an overhead expense. Our unique documentation services allow system owners and managers to:
- Evaluate and track product quality and longevity
- Plan preventative maintenance schedules
- Quickly identify equipment capacity
- Reduce troubleshooting time
- Quickly determine “In-House” stock requirements
- Easily track warranty information
- Minimize training of new vendors or personnel
Installation
A properly installed security system is functional, aesthetically pleasing, and allows for efficient trouble-shooting. At Colorado Systems Group, we pride ourselves on installing user-friendly custom systems that are well built and problem-free. We believe that open communication, documentation, consistency, and a highly trained staff work together to install robust and cost-effective systems. Our sales team, design team, and field staff are involved in every aspect of the project to ensure that Colorado Systems Group delivers the highest quality installations in the industry.
Service
We guarantee customer satisfaction through prompt service and highly qualified personnel. The Colorado Systems Group staff is fully equipped to respond to any service call twenty-four hours a day, seven days a week. Our response time differentiates us from our competition. We provide a four-hour maximum response time for emergency situations within Colorado’s Front Range region and our committed staff will not leave a site until a solution has been found. For company references and more information please contact us.
Maintenance
Due to time and environmental variables, equipment may be prone to failure. A proper preventative maintenance program will help maintain system integrity and prolong equipment life. It also helps to analyze equipment reliability and determine whether a part needs to be replaced before it fails, avoiding costly after-hours service charges. Integrated software is often overlooked during preventative maintenance, though software maintenance may be the most efficient way to find malfunctioning parts. Software maintenance allows our personnel to identify false alarms, eliminate old information and system clutter. Personnel are also able to verify that the system is running the most current revisions, service packs, and patches, and that archiving and back-ups are being done correctly. This ensures that the entire system will consistently perform at the optimal level. Colorado Systems Group will implement a plan that is tailored to your needs.
Please contact us for more information on any of our services.